|
How
did you hear about Urang's Platinum service?
Found them on the
internet and liked their site, it was nice and easy to navigate around.
They didn’t advertise the platinum service on the site but
after explaining to the project manager my requirements, she put me in
touch with Andrew Marshall and he advised me about the Platinum
service.
Why were you sold on the
Platinum service?
I had just bought
the house and was keen to get into it for Summer so wanted the place
done asap, the increased team size that Urang were able to offer meant
the job time was going to be quicker than I had anticipated. I am also
very particular about finish and I really wanted to know that I was
getting the best of the best. The accuracy of tiling, shadow gaps and
other finishes were very important to me. I was spending a lot of money
on my fittings and knew that if they were not fitted 100% right then I
was wasting my money on them and also liked the fact that the platinum
team had also just worked on a few of the directors properties. I also
liked the idea of a two year warranty that the service offered.
How did you find the
Urang building team ?
I moved out the
house for the works so didn’t really get to know them all
that well. My site manager Pawel was very pleasant and was full of good
ideas and they finished 1 week early which was great.
Have you used the
guarantee emergency call out service ?
Not yet, but it is
nice knowing it is there
Any faults in the service
?
None, however it
wasn’t cheap but Urang set my expectations on price before
the first meeting so I knew what to expect
Would you use the platinum service again ?
Definitely, it was
stress free and the level of finish was fantastic. The detailed
property portfolio pack Urang gave me will put any purchasers minds at
rest when I come to sell in the future. It is probably not for everyone
but either is first class air travel. If you can afford this service
you won’t regret it.
Any last words?
I didn’t
think it would be possible to walk around my house afterwards and not
notice any detail that I wasn’t 100% happy with after the
work. It was to my surprise and I just love being in the house, as it
doubles up as my company headquarters it gives clients a fantastic
first impression of my business, which is an added bonus
|
